Technology Partners / 8x8 UCaaS · CONTACT CENTER · AI
Connect employee and customer conversations. 8x8 combines cloud communications and contact-center capabilities, with intelligent self-service options for voice and digital customer journeys.
WHERE IT CREATES VALUE
Designed into the wider strategy. 01 Unified communications Bring business calling, messaging and meetings into a cloud operating model.
02 Contact center Route customer interactions across voice and digital channels with shared context.
03 AI self-service Use Intelligent Customer Assistant for defined conversational workflows and live-agent handoff.
SEE 8x8 AI STUDIO
See AI Studio in action.
Watch 8x8's overview of AI Studio and explore how it could support your customer interactions.
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THE LCS ROLE
One partner around the platform. 8x8 Fully Accredited LCS earned 8x8's Fully Accredited Company designation and is authorized to design, implement and support the platform. We compare licensing, map call and contact flows, plan number migration, integrate systems and support adoption.
LET'S BUILD WHAT'S NEXT
Your technology should
Explore where 8x8 fits in your environment, and how LCS can help connect the pieces.
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