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IP OFFICE · BUSINESS CALLING · COLLABORATION

Make Avaya IP Office work for every conversation.

Avaya IP Office is an on-premises unified communications platform for small and midsize businesses. It connects office, remote and mobile employees while supporting the customer calls that keep business moving.

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WHERE IT CREATES VALUE

Designed into the wider strategy.

01

Business communications

Bring calling and collaboration together on an IP Office system managed at your site.

02

Work from anywhere

Give remote and mobile employees access to the same IP Office communications environment as in-office teams.

03

Customer call insight

Add supported call recording, tracking and reporting, with agent seats and dashboards when your call-handling needs grow.

IP OFFICE SERVER EDITION · RESILIENCE IN MOTION

See the backup path take over.

Explore how the primary, secondary and expansion systems connect, including an IP500 V2 hybrid gateway. Switch states to see the configured IP phone and service resilience path.

Illustration based on Avaya’s IP Office Server Edition reference configuration (2012). IP500 V2 supports hybrid IP, analog and digital deployments. Actual failover, messaging and PSTN behavior depend on the deployed configuration, endpoints, gateways and network paths.

Illustrative Server Edition topologyPRIMARY SERVER ACTIVE

Scroll the diagram to see all systems.

Avaya IP Office Server Edition resilience topology A primary and secondary server connect through a multi-site network to a Linux expansion system and an IP500 V2 hybrid gateway. IP phones, messaging, hunt groups, PSTN, and analog and digital phones are shown. The simulation highlights a configured alternate path to the secondary server during a primary outage. 96xx / 16xx IP PHONES 96xx / 16xx IP PHONE PRIMARY SERVERServing primary site SECONDARY SERVERResilience ready MESSAGINGHUNT GROUPS MULTI-SITE NETWORK EXPANSION SYSTEMSERVER EDITION (L)IP-only remote site EXPANSION SYSTEMIP500 V2Hybrid gateway PSTN / TRUNKS IP PHONES ANALOG DIGITAL IP phones can use a configured primary or secondary backup
Active path Alternate path Service resilience

Normal operation: the primary serves its site; the secondary is ready to protect configured IP phones, messaging and hunt groups.

THE LCS ROLE

One partner around the platform.

LCS specializes in Avaya IP Office and is a Certified Co-Delivery Partner. We assess your current system, design call flows and connectivity, deploy and configure the platform, and support it as your business evolves.

LET'S BUILD WHAT'S NEXT

Your technology should
move the business forward.

Explore where Avaya fits in your environment, and how LCS can help connect the pieces.

Talk to a Technology Advisor

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